We pay close attention to the quality of our supplies.
However if there is any defect in any items you received, please send us a
photo of showing the problem first within 3 days of receiving it. We can
discuss how to solve the problem together. If agreed, Please return the items
no later than 5 days after you receive it at your cost (registered mail so that
it is trackable) in the original condition without being used . If you
would like a refund, it will be made (after the package is received in good condition)
minus the shipping cost. However we would be happy to reserve you with another
product to substitute.
If we receive an unclaimed package, we
will contact you first informing you the situation. If you wish to have the
package back, you will be required to pay the same amount of shipping. If you
want a refund, we would also be happy to do that (minus shipping) if the items
were not damaged on the way back.
We want you to be happy with the shopping experience. If there was an issue
you are not happy with, please contact us( within 3 days after your order is
arrived ) before leaving negative or neutral review so we can try our best to
turn it into a satisfactory one.
Custom orders are non-refundable unless there is problem with the product
that happened on our side.
Discounts, shipping&handling fee, clearance / discounted items
Please make sure to read the content of each listings
carefully and ask me anything about the listing before purchasing. No refund is
available if the content of the listing is not read well and bought
or you just changed your mind.
Thank you and Happy Shopping!